Customer Care, Parts & Servicing
Welcome to the Crusader Family!
At Crusader, you’re not just buying a caravan; you’re joining our family. Our dedicated Customer Relations Team is always on hand to support and enhance your experience—from your initial
purchase to your adventures across our beautiful country.
We’re All Ears! We value your experiences and feedback. It helps us continually improve and tailor our services to meet your needs. Don’t hesitate to click on the “Contact Us” tab below; we’d love to hear from you! Should any issues arise, rest assured, our extensive Dealer network and Customer Relations Team are here to assist promptly.
Servicing Your Caravan
To ensure your caravan remains in top condition and your warranty stays intact, it’s crucial to have it serviced by qualified professionals. Here’s a checklist for regular maintenance:
- Check and adjust wheel nut tension
- Check tyre pressures and tyre wear
- Check condition of brake assemblies and wear on the brake shoes
- Check handbrake adjustment
- Check wheel bearings and hubs
- Check and tighten suspension and components
- Visually inspect under the caravan for damage or loose items
- Inspect electrical wiring for damage
- Check batteries ad terminals
- Inspect and ensure all gas pipes and plumbing is secure,
- Lubricate stabilisers and tow coupling
- Pressure test the gas system
- Check operation of appliances and equipment
- Check and adjust windows and doors
- Check operation of roof hatches
- Lubricate door locks, hinges
- Clean ad inspect vents
- Inspect for signs of water leaks
- Inspect joins for signs of non adhesion or deterioration ad reapply sealant
- Check operation of the awning
- Check exterior and interior lighting including number plate lights
Australian
made
5-year structural warranty
MULTI-AWARD WINNING MANUFACTURER
2-year national warranty
quality
assured
GOT QUESTIONS?
SEND US A MESSAGE!
We’re here to help! If you have any further questions about servicing your caravan, don’t hesitate to reach out with your enquiries.
